A moving company is a business that helps people and businesses relocate to new locations. The services they offer may include packing, loading, transporting and unloading items. They may also offer storage, furniture disassembly or assembly, and cleaning services for homes or offices. Some companies are national, while others are local or regional. They can also be franchises or affiliates of a larger, national company. Regardless of the size of a moving company, they should provide excellent customer service and abide by industry standards for safety and fair prices.
When searching for a moving company, customers should check online reviews and ratings. They should also ask for referrals from friends and family. Then, they should contact several companies to get a customized quote and compare costs. Customers should also request information about any extra fees or requirements, such as a requirement for an in-home survey or the use of certain packing materials.
It’s important to find a reputable moving company that has been in business for a while. This will give them a track record to show customers that they are reliable and trustworthy. It’s also a good idea to look for movers that are accredited by the Better Business Bureau or, for interstate moves, by the Federal Motor Carrier Safety Administration.
During the interview process, customers should be wary of any mover that requires a large deposit upfront. They should also be wary of any that require payment on the day of the move. Many reputable companies won’t charge anything until the job is complete, and some will only accept credit cards to prevent fraud.
The type of vehicles a moving company uses can affect the price of a move. Ideally, a company should have a variety of different sizes of trucks and vans to accommodate all types of loads. The company should also maintain its vehicles to ensure that they are safe and reliable.
Customers should also consider the company’s cancellation policy. It’s important to know how close to the actual move date they can cancel, and how much of their deposit they’ll receive back if they do. Customers should also ask about storage, as many movers offer both short- and long-term storage options.
In addition to providing quality moving services, a reputable company should be involved in the community. This can be done by volunteering at local events or by sponsoring charitable causes. This will help build brand awareness and make the company stand out as a leader in the community. It’s also important for a moving company to have an easy-to-use website and an effective social media presence to communicate with current and prospective customers.